terms and conditions

TERMS AND CONDITIONS

Application Fee

This fee shall be paid when the student is first enrolled in the school. Upon receipt of the application for admission, ISBerne Online issues an invoice for the application fee and upon receipt of the payment, the application will be processed. This one-time non-refundable fee covers the administrative costs of processing the application.

Enrollment

A student is deemed enrolled at ISBerne Online for the full or remaining part of the academic year when the school has received the signed application papers or the signed re-enrollment form as well as payments of the fees mentioned below. Should, for any reason, the application or re-enrollment not be accepted, the school will inform you in writing.

Payment

Tuition: ISBerne Online requires full payment 3 weeks prior to preferred start date. Tuition must be paid in full in order to receive a transcript or diploma from the International School of Berne.

Access: After you have paid the applicable tuition and completed the required forms, you will be given access to ISBerne Online one week prior to the start date. ISBerne Online is available to you through a standard Internet browser. You must have a computer and an internet connection to access ISBerne Online. It is your responsibility to set up, pay for and maintain (in accordance with the minimum specifications as directed by ISBerne Online) your computer and Internet connection during your enrollment period.

Suspension and Termination

ISBerne Online may suspend your access, without additional notice 1) if you are on a payment plan, and we have not received payment for service, or 2) for operational reasons. In addition, ISBerne Online may terminate any enrollment if you or your child breach or otherwise fail to perform any material obligation and do not cure the breach within 30 days after ISBerne Online has notified you of it.

Materials

Materials may be limited to those Materials corresponding to the courses selected per your enrollment as well as your current physical location. Materials may be used only for the benefit of the single named student enrolled. You may not reproduce or distribute any Materials or transfer or sell any Materials to any third party, except to the extent legally permissible.
ALL MATERIALS ARE TO BE USED IN ACCORDANCE WITH THEIR INSTRUCTED PURPOSE AND APPLICABLE DIRECTIONS.

Insurance

Parents are required to maintain health and liability insurance for their children. The personal belongings of the students are not insured by the school.

Invoice Payments

The parent/guardian(s) who signs the Financial Regulations form is responsible for all financial matters, regardless of the invoice address.

Force Majeure

No refund of fees will be issued in the event ISBerne Online is forced to close due to circumstances beyond the school’s control.

Withdrawal and Refund Policy

Refund Policy: You, as the parent or guardian, must send a letter, fax or email to ISBerne Online requesting to withdraw your child from ISBerne Online. We recommend you call the school administrator at to discuss the reason for withdrawal. Refunds are calculated based on the “Withdrawal Date” which is the postmark date of the letter, or the electronic imprint date on the withdrawal fax/email.

REFUNDS SHALL ONLY BE OFFERED ON FULLY PAID TUITION OR PAYMENT PLANS AS FOLLOWS:

Refund Policy

Refunds are ONLY available for tuition that has been paid in full. In order to be eligible for a refund, a parent or guardian must provide written notification to ISBO, requesting to drop a course or withdraw the child from the school. It is also recommended that the student’s teacher or academic coach is contacted to discuss the reason for the course drop or program withdrawal. Refunds are calculated based on the “Withdrawal Date” which is the postmark and/or electronic imprint date on the written notification. Specific information on percentages available for refund is outlined:
Prior to start date = 75% refund
Day 1-30 of start date = 50% refund
After day 31 of start date = 0% refund
*Payment refund can take 15-30 business working days
THERE ARE NO REFUNDS ON MATERIALS PURCHASED OR ANY APPLICABLE SHIPPING CHARGES IF MATERIALS HAVE BEEN SHIPPED. ISBERNE HAS NO OBLIGATION TO PROVIDE A REFUND IF YOU OR YOUR CHILD VIOLATES A SCHOOL POLICY OR OTHERWISE FAILS TO COMPLY WITH ANY MATERIAL TERM OR CONDITION APPLICABLE TO YOUR ENROLLMENT.

Bounce Checks

All bounced checks will be subject to an administrative fee of USD 50

Online Access

If a payment has bounced, online course access will be cut within 7 working days unless a payment replacement has been made.

Dispute Resolution and Binding Arbitration

All disputes arising out of these Financial Regulations shall be settled by the courts of the Canton of Berne, Switzerland. The parties will attempt in good faith to settle all disputes arising from or in connection with these Terms including without limitation the validity, interpretation, performance and breach hereof, through a process of mediation in the Canton of Berne, Switzerland under the supervision of a mutually agreed upon mediator. In the event that mediation fails to settle such a dispute, the parties shall follow the process set forth in the current Terms of Use posted on ISBerne Online website, or if different, the parties may mutually agree upon binding arbitration in in the Canton of Berne, Switzerland.

Miscellaneous

Upon signing the enrollment form and accepting these Terms you represent that you are the parent or legal guardian of the student(s) being enrolled. You represent that you have the power to bind all students, their parents and legal guardians, all of who shall be bound by these Terms. These Terms cannot be amended unless such amendment is accepted in writing by an authorized representative of ISBerne Online. A waiver of any part of these Terms in one instance is not a waiver of any other part or any other instance. Notices are considered delivered when either party sends them by email or fax to the email address or fax number provided by the other party or 3 days after mailing by first class mail, return receipt requested, to the most recent address provided by the other party. If any part of these Terms is held invalid for any reason, the remaining provisions shall not in any way be affected or impaired. These Terms and the documents to which it refers form the entire agreement the parties with respect to the subject matter herein. You may not rely on any other documents, statements, or representations by any sales or service representatives or other parties, unless expressly contained herein.

Amendments

ISBerne Online reserves the right to amend these Financial Regulations and the Schedule of Fees as deemed necessary.

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+971 4 440 1212

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